What are the benefits of membership?
Members receive online login information to access the member portal. Through this portal, members can access trainee history reports, register trainees online, set up billing options, and receive steep discounts on training. The annual fee for membership is $200.00. The membership application can be found under Forms & Fees. The CSCCB Annual Membership & Agreement must be filled out, signed, and dated. Please submit to firstname.lastname@example.org or fax to (361) 289-6557.
Companies and trainees who take courses as non-members must be paid-in-full prior to the time of training. We accept company checks, money orders, and credit or debit cards. We are unable to split transactions between payment methods. Money orders must be for exact amounts. We do not accept cash.
Members are required to schedule their trainees by logging into the LINK online member portal. This is the quickest and most convenient way to register trainees.
Plant/refinery site-specific courses can typically on be taken if proof of a current Basic Orientation Plus© or Basic Orientation Plus-Refresher© can be verified. Plant site-specific courses must be current before a site area course may be taken. You may register for specialty classes at any time with no pre-requisites. For courses such as Standard First Aid, CPR, & AED, or forklift training, you may need to contact the safety council to make an appointment before scheduling is available. When registering trainees:
- Employees must be registered by name and social security number or passport number. Do not include dashes.
- When using passport numbers, enter only numbers and not letters. If the numbers do not total to nine digits, fill in the preceding numbers with zeros. Example: 000456789
- USE ALL CAPITAL LETTERS FOR FIRST AND LAST NAMES.
- Do not use characters such as dashes (-), slashes (/), periods (.), or spaces( ).
- Combine the purchase order and job number.
What are the identification requirements for training?
Trainees are required to present an unexpired government-issued photo identification. The documents must be original. We are unable to accept copies, facsimilies, photos, or emails of the documents. Trainees who are unable to provide a valid document will be unable to take training courses. Some examples of valid documents are:
- Driver's License
- State Identification Card
Foreign documents may be used to take non-ARSC courses. These foreign documents must also be government-issued photo identification.
All identification documents MUST contain a photograph and meet the following criteria:
- Identification must be valid; valid defined as legal and legitimate.
- A state or federal government issued identification card or license.
- Documents must be unexpired or expired no longer than sixty (60) days with a renewal slip.
What are your hours of operation?
Standard business hours are Monday through Friday from 6:30 AM to 4:00 PM. Training hours are from 7:00 AM to 4:00 PM. The CBT Lab is open from 7:00 AM to 4:00 PM. If training is needed at a time other than what is listed, please contact us at (361) 289-5856.
Please note that Basic Orientation Plus© begins promptly at 7:00 AM. Only trainees taking Basic Orientation Plus© are processed between 6:30 AM - 7:00 AM. Trainees arriving at or after 7:00 AM will not be allowed into the course. Trainees failing to return to the class before their hourly break ends will be locked out and must return next business day in accordance with ARSC rules.
What are my invoice and payment options?
There are two methods of retrieving invoices. All invoices:
- Will be emailed to the billing contact. Or
- Will be mailed to the billing address we have on file.
The following payment methods are accepted:
- Pay by company check or money order.
- Submit credit card payments online. Click Here to download the form. Email completed form to email@example.com.
- Submit payments via EFT/ACH. Email requests to firstname.lastname@example.org for banking info.
Invoice Payment Portal is under construction.
Invoice Procedures and Past Due Accounts
For the benefit of its members, the Contractors Safety Council of the Coastal Bend Inc. ("CSCCB"), currently invoices the member company for training classes given to their employees. All invoices are due upon receipt and are considered to be past due after thirty (30) days. Past due accounts are being handled as follows:
- Notices are currently being sent to all members that have accounts that are thirty (30) days or more past due. These notices help determine if there is a billing problem, such as, lost invoices, error in billing rates, etc. If notices are not answered, problem areas corrected, or the invoice not paid within fifteen ( 15) days, it will be considered a past due account.
- If any account has an invoice which is ninety (90) days or more past due, the Member Company will be denied the use of all Contractors Safety Council services, including the attendance of that member's employees to any training program offered at the Council. In order to continue use of the Safety Council services, the member's account must be paid in full.
- If any member is denied services more than two (2) times, that member company will be set up on cash only account basis; the account must maintain a zero balance for a period of not less than ninety (90) days before billing services can be continued.
Please ensure that all personnel involved in the billing process for your company receives this information. There will be no exception to this policy. If you should have any questions concerning your account status, contact the Accounting Department via email email@example.com or at 361-289-5856 or fax to 361-289-6557.
How do I register for Services?
After logging in to LINK, click “Register”. Add the employees’ full social security number or CSCCB ID number. The name will appear below. Click on “Select Service” and then search course code/name or you can choose the course type for your search”. A list of all courses available will appear. Three options to search for Services are available – scroll through the list to find the service, search for the service by name, or search by Category. After selecting the service, click register then select the date of service and click register. The cart at the top of the screen will show the number of items in your basket. When your registration is complete, click “checkout” at the bottom of the screen. This will direct you to the Cart and allow you to select a payment method and enter a Purchase Order, if required. You may also remove any services you do not need at this time. When complete, click the “Checkout” button below. A Confirmation screen now appears and will allow you to print the employee(s) routing card. You may also save the registration as a bundle for future registrations of the same service(s).
How do I cancel Services after registration?
Click on the “Dashboard”. Select from the list of choices to find the employee, then click on the employee’s name. The screen will appear, showing the employee's schedule where you can select the service you would like to cancel.
How do I add or delete a user?
Click on the “Admin” then click “Add User”. Complete the section for the new user and save. To delete a user, select the name from the current user list and then select “Manage User,” then check the “Active” button to deactivate and save.
What is the Roster section for?
The roster section can list all employees currently working for your company. As employees are registered for services they will be automatically added to your roster. When someone is no longer working for your company, deactivate them either from the employee detail screen or by checking the relevant checkboxes in the Employees List and clicking the Deactivate link below.
How do I look up one of my employees?
For existing employees, go to the Roster section and search either their name or SSN. For a new employee that you haven't registered for any courses or services, use the "Add People" button at the top of the Roster page.
Course reports can now be found under the History button in the main menu. Just use the fields on the left to configure the type of search you want and click the Update Search button below. If you'd like to export to a PDF or Excel report, use the Export link in the top-right.
How do I create a bundle?
Bundles can be created in two ways: 1) During the registration process, after checking out, you will see an option to create a bundle consisting of the same courses and services you just ordered. Simply click the relevant button, specify a bundle name, and click Save. 2) Bundles may also be created by your account administrator by clicking into the admin main menu option and then selecting the "Bundle Management" tab. From there, simply follow the screen prompts to name and define your bundle.
Training – Frequently Asked Questions:
What are the Association of Reciprocal Safety Councils, Inc. (ARSC) and reciprocity?
ARSC Member councils are training facilities whose training meets the standards set for certain non-site-specific courses, such as Basic Plus. These courses are transferable from one member of the council to another. Trainees do not have to retake a transferable course(s) if he or she has passed the course within the year at an ARSC Member council. For more information on ARSC and a list of Member councils and transferable courses, visit the ARSC website at www.arsc.net.
What do I do if I have lost my badge?
To get a replacement, bring a proper ID to the Registration check-in window. The charge is $5.00.
I've lost my ID. Can I still come to class?
We require an original state or government-issued picture ID, including a State Driver License, U.S. Territories Driver License, State or Federal Identification Card, State or Federal Inmate Card (includes County & Municipality), Military Identification, TWIC card, or a valid passport that contains a current photo. NO PAPER COPIES WILL BE ACCEPTED.
I was scheduled for training this morning but missed class. Can you reschedule me?
Registrations are active for five calendar days or until they are canceled by the registering company.
Do you take special requests or offer by-appointment courses?
Some courses are not held regularly but are available by appointment with a minimum number of students required. In addition, courses can be arranged outside of regular business hours when needed with advance notice. Please contact CrystalS@csccb.org for more information.
How can I tell if I need 24- or 40-hour HAZWOPER?
Per OSHA Compliance Encyclopedia, OSHA 29 CFR 1910.120(e) Training (3) Initial training: (i) General site workers (such as equipment operators, general laborers, and supervisory personnel) engaged in hazardous substance removal or other activities with exposure or potential exposure of workers to hazardous substances and health hazards shall receive a minimum of 40 hours of instruction off the site, and a minimum of three days of actual field experience under the direct supervision of a trained experienced supervisor. (ii) Workers on-site only occasionally for a specific limited task (such as, but not limited to, groundwater monitoring, land surveying, or geophysical surveying) and who are unlikely to be exposed over permissible exposure limits and published exposure limits shall receive a minimum of 24 hours of instruction off the site, and the minimum of one day of actual field experience under the direct supervision of a trained, experienced supervisor.
What if HAZWOPER refresher training isn't received in 12 months?
If the date for refresher training has lapsed, the need to repeat the initial training must be determined based on the employee's familiarity with safety and health procedures used on site. The employee should take the next available refresher training course. There should be a record in the employee's file indicating why the training has been delayed and when the training will be completed.
I have personnel who have an English comprehension problem. Can we send someone to help them with the test?
Per our owner facilities, we are obligated to test according to their requirements. Only plant representatives can make exceptions to these requirements. You must ask them to email CrystalS@csccb.org permitting Contractors Safety Council to test "with assistance" before registering your personnel. The verbal assistance must be given by a CSCCB employee. CSCCB does not translate English courses for Spanish speakers who are given verbal assistance.
Can you offer training at my location?
Most of the classes we offer can be done at your site. The web-based site-specific classes need special permission from the site representative to present the material in a classroom. There are special charges involved, which can be explained by contacting our Director, HR & Training at CrystalS@csccb.org.
Do you have any study materials we can use to prepare our employees for your safety tests?
There is a study guide available for the ARSC Basic Safety Plus course required by most owner facilities. This can be found at https://www.arsc.net/basic-orientation-plus. We do not furnish any material to prepare your employees for testing here. There are several places that have excellent training material you can purchase for use in your safety training. Try your local U.S. government bookstore or OSHA office.
My Basic Plus expired two years ago; can I take the Basic Plus Refresher?
If Basic Plus/Basic Plus Refresher has not expired for more than four years, you are still eligible to take the Basic Plus Refresher (03BOPR). If the training has expired for four or more years, you are required to take the full Basic Plus training.
What courses do my employees need to have to enter a specific site?
It is recommended that you reach out to your site point of contact to verify if there are any job-specific training requirements.
NCCER – Performed at Craft Training Center (CTC) building 2.
CTC can provide information for NCCER books, hands on or written assessments, and testing opportunities.
Craft Training Center
7433 Leopard, Building 2
Corpus Christi, Texas 78409